Teams Direct Routing empowers organizations to leverage their existing phone systems with Microsoft Teams. This enables seamless interactions and enhances the overall worker experience. IT administrators play a crucial role in configuring Direct Routing, ensuring frictionless integration and optimal performance. First, assess your current infra

Direct Routing for Microsoft Teams provides a way to seamlessly link your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams application, removing the need for separate tools. With Direct Routing, you get enhanced features of Teams calling, such as call transfer, voicemail transcripti